Need help ?

1 - I’ve forgotten my identifier

2 - I’m having a problem with my email address

3 - I have no identifier nor email address for the SACD


1 - I’ve forgotten my identifier

You are an SACD author member

Your SACD identifier is your access code to your Member Space.

Your SACD identifier comprises 6 digits, and is given:

  • on your Member’s Card;
  • on all documents you receive from the SACD;
  • on your Royalties Statements.

Numéro d'identifiant entre parenthèses sur votre bordereau SACD

You are an amateur theatre company, a producer, a broadcaster, etc.

Your SACD identifier and your password were sent to you by email when you opened your account.

Any bills you receive from us charging for royalties will also have your SACD identifier.

Image Facture SACD

If you received a letter authorizing you to perform a work, your SACD identifier is given on the letter.

image de courrier d'autorisation 

- I’m having a problem with my email address

We ask for the email you usually use to communicate with the SACD.

Perhaps you have not yet provided us with an email address; in this case, please do as follows:

To contact us in France

☎  +33 140 234 455 

Monday through Thursday from 9:30 AM to 5:30 PM, and Friday from 9:30 AM to 4 PM (Paris time).

You can also send us a message using the Contact Form.

 

To contact us in Belgium:

+32 255 103 20

Monday through Friday from 9 AM to 12 AM and 2 PM to 5 PM (Brussels time).

3 - I have no identifier nor email address for the SACD

If you cannot find neither your identifier nor the email address you use for the SACD, please do as follows:

To contact us in France

☎  +33 140 234 455 

Monday through Thursday from 9:30 AM to 5:30 PM, and Friday from 9:30 AM to 4 PM (Paris time).

You can also send us a message using the Contact Form.

 

To contact us in Belgium:

☎ +32 255 103 20

Monday through Friday from 9 AM to 12 AM and 2 PM to 5 PM (Brussels time).